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Most orders are processed within 48 hours of receiving completed orders. However, in exceptional cases, this may take upto 4 days.

In such cases, we inform the customer within 24 hours with reasons for extended timelines. The delivery lead time can be 4-5 working days depending on the shipping address.

Shipping Methods

We use the following Shipping Methods to deliver our orders:

  • Free  :  Free shipping method in which shipping charges is absolutely free for customers.
  • Standard Overnight  :  Fedex Standard Overnight delivery service offers delivery of your package by the afternoon of the next business day.
  • Express Saver  :  Fedex Express Saver delivery service offers delivery of your package in 3 business days to most areas.Other local couriers could be used for niche areas.

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using India Post mail will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.Some orders and pincodes have a fixed shipping rate. All rates are displayed along with the product on our website

Back Orders

If an item goes on back order, we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.




In the event that you would like to cancel your order, you can email us your order details at or you can call us at 1800-425-6910 We can process cancellations within 48 hours of the order placement provided the order has not been shipped by then.


We will send you an E-mail the moment your product is shipped out which will contain details that directly aid you in tracking your order.

Delivery process

Once the order is confirmed. We aim to deliver it at your doorstep within 3 working days through tie-ups we have with dedicated shipping agencies. However, some deliveries may take longer depending on the pincodes.

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Excellent delivery time. Product was good. Lowest cost. That's why I always shop with Amazon. Keep up the good work Amazon...
AWESOME SIR ! M SOO HAPPY WD YOUR SERVICE i want to order 2 more pieces how to reach you guys ?? junglee not showing value retail any more
The printer initially needed replacement but the response was very prompt and I got very good service from true value retail